Terms & Conditions

Concerned about the protection of your personal data, Picard Surgelés is committed to adopting good practices in accordance with the regulations and to being transparent towards its Customers and candidates.

Consequently, Picard Surgelés undertakes that the collection and processing of your personal data, carried out from the site www.picard.fr and / or its mobile application, comply with the regulations applicable to the protection of personal data ; and in particular the Data Protection Act of 6/01/78 as amended and the European Regulation 2016/679 of 04/27/2016 relating to the protection of personal data.

This Confidentiality Policy applies to any Customer who uses the features and services of the Site and of the “Picard et moi” loyalty program.

Definitions

Terms in which the first letter of each word appears in capital letters will have the meaning assigned to them in this article, whether in the singular or in the plural:

  • Client: consumer or professional client;
  • Order: any order placed by the Customer on the Site, materialized by the confirmation sent by email by Picard Surgelés to the Customer at the end of the ordering process;
  • Customer Account: personal user account created on the Site by the Customer required for the Order;
  • We: Picard Surgelés;
  • Site: the website accessible at the address “ www.picard.fr ” published by Picard Surgelés as well as the PICARD mobile application.
  • You: the Client;

What is a cookie?

A cookie is information placed on the hard drive of an Internet user by the server of the site he is visiting.

It contains several data: the name of the server which deposited it, an identifier in the form of a unique number, possibly an expiration date. This information is sometimes stored on the computer in a simple text file which a server accesses to read and record information (this does not identify the user; on the other hand, the server records information relating to the browsing of your computer. on our site). They may be collected through cookies or other similar devices, such as “pixel tags” or, when you use our applications, Android identifiers or “IDFAs”. For the purposes of this Privacy Policy, all of these devices will be called “cookies”.

You are free to choose, during your first connection, if You want cookies to be placed on your hard drive or not.

Categories of personal dataCategories of personal data
Purchase data10 years from the invoice date
Purchase data13 months following the debit date (duration of 15 months in the event of payment by deferred debit cards)
Purchase data10 years from the invoice date

It contains several data: the name of the server which deposited it, an identifier in the form of a unique number, possibly an expiration date. This information is sometimes stored on the computer in a simple text file which a server accesses to read and record information (this does not identify the user; on the other hand, the server records information relating to the browsing of your computer. on our site). They may be collected through cookies or other similar devices, such as “pixel tags” or, when you use our applications, Android identifiers or “IDFAs”. For the purposes of this Privacy Policy, all of these devices will be called “cookies”.

You are free to choose, during your first connection, if You want cookies to be placed on your hard drive or not.